Gateway NV5425u

Gateway NV5425u
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I don't have this model, I have model MD2614u. I'm rating the Gateway costumer service here. I bought MD2614u laptop about a year ago. The computer didn't charge the battery two months later from the purchase. I called them, they send me a replacement battery. About a month latter same problem came up. I called, they sent me another replacement. Couple weeks latter the battery went bad again, I sent the computer to the Gateway service. I had it back two weeks latter but the battery had a same issue little bit later. I called, sent it to them again. I got it back in about two weeks, but same day I had to call again -guess what was the problem- So they made me to send it to their service again. I did. That was two months ago, I'm sitting front of my laptop, it works good, I just can't use it without the power adapter. I called them today, they want to me to send it to their service again...I'm not up to it